Reference

gmi99 Privacy Policy for Indonesian Accounts

This page explains which account details we collect, how we use them, and when we share them with service partners that help run the lobby, process DANA, OVO…

Account DataDevice LogsCookie UseLocal Law

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What This Policy Covers Here

gmi99 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We keep this policy focused on the data that actually moves through your account. That includes registration details, sign-in logs, device signals, support chats, and transfer references when you use DANA, OVO, GoPay, or QRIS. We use those records to match your profile, complete verification, prevent

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duplicate entries, and answer requests tied to your account. We may share limited data with service partners that help process payments or maintain the site, but only for the task at hand. If access or eligibility is discussed, it depends on local law and is available
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only where local law permits. You can ask for a copy, correction, or deletion request through your verified account path, and we will check the request before acting.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT YOUR FILE

How to Reach Us About Data

Fast replies matter when a record needs correction, so we keep privacy help inside the account flow instead of sending you in circles. Live chat is open 08.00-22.00 WIB every day, and email stays available for written requests that need documents or a clearer trail. If you want a record copy, a profile change, or a question about what we hold, use the verified channel linked to your account.

Team online

Live Chat

Open the chat from your account page and send the request from the same profile you use to log in. We use this path for data copies, corrections, and short privacy questions during 08.00-22.00 WIB every day.

Email Desk

Send an email from the address on your profile when you need a longer reply or attached records. This works well for name changes, archive requests, and anything that needs written confirmation.

Account Form

Use the form inside account settings if you want a privacy request tied to one thread. We match it to your verified profile before we change, export, or review anything.

DATA CARE

How We Protect Your Records

We keep the handling narrow: only the records needed to run your account, keep login checks clean, and process local payments stay in scope.

Account Data

We keep registration details, sign-in history, device model, browser type, and payment references only when they help confirm a transfer…

Cookies

Cookies store session state, language, and form progress so you can return without repeating every field.

Security Checks

When the system sees a new device, a changed IP address, or a login pattern that looks unusual, we may…

Retention

We keep records only while they serve account operation, dispute handling, legal duty, or payment audit trails.

Request Changes

If your name, phone number, or email needs correction, send the request from your verified account.

Contact Path

Use live chat, the support inbox, or the form inside account settings.

Questions About Access and Changes

Before you send any request, we want the privacy path to feel clear. These questions cover the data we collect, the way cookies work, who can see records, and what happens when you ask for a correction or copy. If you use DANA, OVO, GoPay, or QRIS, the same handling rules still apply to the related payment trail. You can start from the account page or the support inbox.

We keep registration details, sign-in logs, device signals, support messages, and payment references only when they are needed to run the account, verify activity, or answer a request you sent through the verified channel.

We store transfer references from DANA, OVO, GoPay, and QRIS when they are needed to match a payment to your profile or resolve a dispute. We do not keep more than the record needs.

Yes. Send the correction from your verified account or the email on file, and we will compare it with the current record. If the law allows the change, we update it after checking the request.

We keep records for as long as needed for account operation, support handling, legal duties, and payment audit trails. When those purposes end, we limit access or remove what no longer serves the file.

Cookies help us remember your session, language, and form progress. Some cookies end when you close the browser, while others stay longer so you do not repeat the same steps on your next visit.

Only staff and service partners with a task tied to your account can access the relevant records. We limit that access to what is needed for verification, support, payment handling, or site maintenance.

Open live chat from your account page, send an email from the address on file, or use the settings form. We keep the request in one verified thread so you can track the reply.

gmi99 Privacy Policy for Indonesian Accounts

How to Reach Us About Data

Live Chat

Email Desk

Account Form

How We Protect Your Records

Account Data

Cookies

Security Checks

Retention

Request Changes

Contact Path

Questions About Access and Changes

01 What account data do you collect?

02 Do you keep DANA, OVO, GoPay, or QRIS records?

03 Can I correct my personal data?

04 How long do you keep my records?

05 Do cookies stay on my device?

06 Who can access my data?

07 How do I contact you about a privacy request?

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